January 30, 2006
David Carr

How Oprahness Trumped Truthiness

FOOL millions, make millions. Fool Oprah, lord help you.

James Frey, the author of "A Million Little Pieces" — which could yet become the first book ever to lead both the fiction and nonfiction best-seller lists — reported to the set of "Oprah" on Thursday to complete his public abasement. Ms. Winfrey turned on him with calculated efficiency, using him to mop up the floor and clean up her reputation at the same time.

She did not stop there, going on to lecture Nan A. Talese, the head of Doubleday, about the need for the book industry to be more careful in choosing what to stand behind — good advice, from someone who should know. Her show was a tutorial in how to take responsibility and deflect it to others at the same time; by the end, the truth and Ms. Winfrey were aggrieved in equal measure.

But the battle cry to reform the book industry was really just an effort to repair the specific damage to Ms. Winfrey's own lustrous brand. Last year, Ms. Winfrey had put some Oprah's Book Club lightning on "A Million Little Pieces" and it ended up selling 3.5 million copies. Even after the Smoking Gun (www.thesmokinggun.com) blew giant holes in Mr. Frey's version of his life, Mr. Winfrey continued to defend him — calling in during "Larry King Live" in his defense — until it was clear that it was not just his reputation that was taking a pounding.

How was it that "A Million Little Pieces" came to pose an asymmetric threat to both the book industry and Ms. Winfrey? The book never seemed to be a big issue among people I talked to who were recovering from addictions — most of them thought he was full of beans. But for a broader aspirational audience, his triumph over addiction was both unbelievable and totally believable.

And no one knows the cycle of triumph, abasement and rehabilitation better than Ms. Winfrey, who embodies bootstrap excellence. Perhaps that may be part of the reason she fell so hard for James Frey, who threw off his chains without, as Newsweek pointed out, any of those "wussy 12-step programs."

ALTHOUGH Mr. Frey, unlike Ms. Winfrey, was a child of privilege who had to walk a long way to find trouble and inflict it on himself, his book's underlying message about the strength of individual will and stubbornness — he seemed to sober up out of spite more than anything else — was too compelling to put down for Ms. Winfrey, who had been told that she was doing it the wrong way ever since she started to build her media empire.

But, in her own way, in her own time, she came to understand that she had been had by Mr. Frey. Thursday, she opened the show by looking directly into the camera and saying, "I made a mistake and I left the impression that the truth does not matter. And I am deeply sorry about that, because that is not is what I believe."

But what started as a mea culpa soon turned into j'accuse. Both Mr. Frey and Ms. Talese were snapped in two like dry winter twigs. A Greek chorus of media types (including from The New York Times), ostensibly on hand to provide third-party context to examine Ms. Winfrey's enthrallment with a con, mostly fell into step as well. Richard Cohen, the Washington Post columnist who had written that Ms. Winfrey was "deluded," was beaming and describing her as "mensch of the year."

By the time the program was over, she was surrounded by carnage, but she did not have a hair out of place. "I believe the truth matters," she concluded to thunderous applause.

And so it does. With network news crippled and major newspapers suspect, Ms. Winfrey is regarded as a bulwark of veracity. But as this episode proves, she can be had when a narrative bends to her belief system or touches on her sense of moral outrage.

Just last September, she visited New Orleans after the flood and spoke with Mayor C. Ray Nagin and Chief Edwin P. Compass III about life inside the Superdome. "We had little babies in there, some of the little babies getting raped," the mayor said. "They have people standing out there, have been in that frickin' Superdome for five days watching dead bodies, watching hooligans killing people, raping people."

Not much of that was true either, but there was no well-considered corrective, no royal summons for the mayor and police chief to come to Chicago and explain themselves. In that case, the damage done was to the reputation of a flooded city, not the Brand Called Oprah.

How strong is that brand? Consider that Ms. Winfrey is about to set new standards and principles for an industry that she does not belong to. "The book industry has been deeply embarrassed and I think that her show pointed up the disconnect between publishing and the real world," said Sara Nelson, editor in chief of Publishers Weekly.

If Mr. Frey is the pathogen, then Ms. Winfrey will be the catalyst. Look for a great deal of noise about fact-checking and the book industry's sacred trust with the reader.

"I think whether it is going to be a fig leaf or an honest attempt to make sure we are a bastion of accuracy, something is going to happen," said David Hirshey, executive editor of HarperCollins (a subsidiary of the News Corporation).

But Ms. Winfrey will not fix the book business any more than she fixed television when she dumped the tabloid elements of her show years ago. She is a cultural Dustbuster, someone who cleans up messes by living her values and focusing on what is good and right. Her willingness to put both her wealth and her mouth on the line has improved lives in South Africa, raised much-needed money for New Orleans and made any number of afflictions household names.

She is also a force for good because she reminds people staring at the television that there is a big wide world of words out there. Sales of "Night," Elie Wiesel's holocaust memoir, are already beginning to soar as her next book club selection, demonstrating that her taste and title-making abilities are undiminished.

But she won't repair the book business by a wag of the finger. The most important thing that Ms. Winfrey can do for publishing is pick better books.